Novshadyan Design provides expert support services for each of the products we represent. We take our commitment to your satisfaction seriously, offering prompt, accessible support when and where you need it. We operate a help-desk, staffed full-time by Novshadyan Design personnel. Our technicians are available to come on site as needed to troubleshoot problems. In addition to telephone and on-site support, Novshadyan Design utilizes Desktop Streaming to provide rapid and efficient problem resolution and troubleshooting services.
Remote Desktop Support

| Please click on the "Remote Support" link below and follow your representative's instructions to allow control of your computer's screen, mouse and keyboard for fast problem resolution via the web. |
Remote Support requires the latest JAVA VM be installed. If you have problems getting a connection or receive a browser error, download and install the latest JAVA VM from here:
Download Java VM |
Patches
Please click on the "Patches" link above to access Information Integration Group's ftp site. Access requires a username and password.
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